Starbucks

About

Coffee & Tea

Price Range : $$ ($$)

  • star
    Yelp rating
    2.5 stars

Location

Adress: 177 Marshall Street, Syracuse, NY 13210

Phone: (315) 474-2863

Work Hours

Mon5:00 am-11:00 pm
Tue5:00 am-11:00 pm
Wed5:00 am-11:00 pm
Thu5:00 am-11:00 pm
Fri6:00 am-10:30 pm
Sat6:00 am-10:30 pm
Sun5:00 am-11:00 pm

Business info

  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • tap_and_play
    Accepts Apple Pay
    Yes
  • local_parking
    Parking
    Street
  • local_parking
    Bike Parking
    Yes
  • transit_enterexit
    Outdoor Seating
    Yes
  • wifi
    Wi-Fi
    Free
  • fastfood
    Caters
    No

Reviews

  • Sharon Adams

    star star star star star 7 June 2026

    The staff at this location are great. My corgi loves how generous they are with the pupichinos.

  • Tauhid Bin Kashem

    star star_border star_border star_border star_border 4 June 2026

    Horrible wait times. Barristas are not at the register to take orders for long stretches of time, while lines of customers wait. No apologies, nothing. I once counted 5 barristas who couldn't handle a line of 3 customers without crumbling into chaos. Takes forever to complete an order, and I'm talking tall pike, not some fancy drink. Inventory management is horrible. They regularly run out of basic stuff. I ordered a panini-- it got stolen from the counter within 30 seconds of them putting it out. What?! How is this place still in business?

  • Michael Petrilli

    star star_border star_border star_border star_border 26 May 2026

    I webt to Starbucks today and ordered two Starbucks double shots over ice. Because I often get this coffee drink, I know how it Should be made. Always goes in the shaker, classic syrup, and then espresso shots. It is shaken and poured into the to go cup. Then a splash, and only a splash, of 2% milk is added. The lid put on and it is served. The milk is not shaken or stirred into the drink. This changes the flavor as well as the appearance. Also it is incorrect. I have had a negative experience 3 out of 5 times in getting this drink correctly made. There are times that I have had it remade, but that adds an additional 10 or 15 minutes due to the heavy flow of business and lack of customer service. I believe if my drink is made incorrectly it should be corrected immediately. I did call the customer feedback line and report the issue. I was fully refunded each time. It took 25 minutes to get my mobile order. None of the staff smiled, said hello or thank you. Employees exhibited no urgency. Manager...please reintroduce your employees to the specs and provide additional training in customer service etiquette. Thank you.

  • Meaghan Washington

    star star star star star 25 May 2026

    Loving the cold brew salted caramel with cold foam

  • Monique Canselo

    star star_border star_border star_border star_border 25 May 2026

    Who ever the young lady with the red hair is, she has a very sour attitude and obviously doesn’t like her position judging by her body language... I’m the only one with a cold beverage...the woman making hot beverages is moving no slower than my grandma, meanwhile its only 8:39pm... Starbucks when I used to work there would’ve never been like tonight was. 27.95 for a french press and a frapp...you could at least smile and help make drinks. My purchase went to your check.

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